Black Rossy
Shipping Policy
← Back to Our PoliciesLast updated: 22 September 2026
1. Dispatch
Orders are usually packed within 24–48 hours on business days after verification. Orders placed on Sundays or public holidays may be packed the next business day.
2. Delivery time
Typical delivery is 2–5 days after dispatch depending on your pin code, courier capacity and local conditions. Remote or restricted areas may take longer. Timelines are estimates, not guarantees.
3. Shipping charges
Shipping is free on every order. There is no minimum order value and no delivery charge is added at checkout.
4. Serviceable areas
We ship to pin codes serviceable by our courier partners. If your pin code is not serviceable for COD or delivery, we will inform you and cancel without charge.
5. Tracking
Use Track Order on this website with your order number and registered mobile. You may also receive SMS or WhatsApp updates where configured.
6. Delivery attempt and COD
Please keep your phone reachable on delivery day. For COD, please keep the exact payable amount ready. If delivery fails after reasonable attempts, the order may be returned to us and cancelled per courier rules.
7. Wrong address
You are responsible for providing a correct, complete address and reachable mobile number. Extra courier costs from wrong addresses may not be refundable.
8. Damaged in transit
If a parcel arrives visibly damaged, note it with the delivery agent where possible and contact us within 48 hours with photos and your order number so we can arrange replacement or refund as applicable.
Related: Return Policy · Refund Policy · Terms & Conditions