Privacy Policy

Last updated: 22 September 2026 This Privacy Policy explains how Black Rossy (“we”, “us”, “our”) collects, uses, shares and protects information when you visit www.blackrossy.com (or this website’s domain), browse products, place an order, contact support, or otherwise use our services. By using this website you acknowledge this Privacy Policy. If you do not agree, please do not use the site or place an order. 1. Who we are (data controller) Black Rossy is the business operating this online store in India. Contact for privacy and support: • Email: as shown on the Contact page (contact_email in store settings) • Phone / WhatsApp: as shown on the Contact page and footer • Postal address: as shown on the Contact page 2. Information we collect A. Information you provide • Order details: name, mobile number, delivery address, pin code, order notes • Optional email when you contact us or request updates • Messages and attachments you send by email or WhatsApp • Review or feedback content if you submit reviews (when reviews are enabled) B. Information collected automatically • IP address, browser type, device type, operating system • Pages viewed, links clicked, referring URL, date/time of visit • Approximate location derived from IP address • Cookie identifiers and similar technologies (see sections 4–5 and Cookie Policy) C. Information from service partners Logistics partners may confirm delivery status. Payment or COD partners may confirm collection of amounts due on delivery. Analytics or advertising partners (including Google when AdSense is enabled) may provide aggregated reports. We do not ask for your bank card details for Cash on Delivery orders. If prepaid payments are enabled later, card/UPI data is processed by the payment gateway — not stored in full on our servers. 3. How we use information We use personal data to: • Take, verify, pack, ship and track orders • Collect Cash on Delivery amounts through delivery partners • Send order, shipping and support communications (SMS, call, email or WhatsApp) • Prevent fraud, fake orders, abuse and security incidents • Improve the website, catalogue and customer experience • Comply with tax, accounting and legal obligations in India • Show advertising and measure ad performance when ads are enabled (see Google advertising below) We do not sell your personal information. 4. Cookies and similar technologies We and third parties may use cookies, pixels, web beacons, local storage and similar technologies. Essential cookies: keep your cart, session, security and checkout working. Preference / analytics cookies: help us understand which pages are useful (for example aggregated traffic statistics). Advertising cookies: when Google AdSense or similar ads are enabled, Google and other third-party vendors may set or read cookies (or use similar technologies) to serve and measure ads. You can control cookies in your browser (block, delete or limit). Blocking essential cookies may break cart or checkout. More detail is in our Cookie Policy. 5. Google advertising and third-party ads (AdSense disclosure) When Google AdSense or similar advertising is active on Black Rossy: • Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites. • Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet. • Users may opt out of personalised advertising by visiting Google Ads Settings: https://adssettings.google.com • Users may also visit https://www.aboutads.info to learn about opting out of some third-party vendors’ use of cookies for personalised advertising. • How Google uses data when you use our partners’ sites or apps: https://policies.google.com/technologies/partner-sites Third parties may be placing and reading cookies on your browser, or using web beacons or IP addresses to collect information as a result of ad serving on this website. Ads are not shown on cart, checkout or order-confirmation pages. We may show contextual or personalised ads on other pages where allowed by law and your choices. If you visit from the EEA, UK or Switzerland, additional consent rules may apply. Where required, we will obtain consent before non-essential advertising cookies are used, including through a consent tool when configured. 6. Sharing of information We share data only as needed: • Logistics / courier partners — name, phone, address and order contents for delivery and COD collection • Hosting, email/SMS and analytics providers — under instructions to run the store • Advertising partners (including Google) — as described in section 5 when ads are enabled • Professional advisers or authorities — when required by law, dispute, tax or fraud prevention • Business transfer — if we merge or sell assets, data may transfer under continued privacy protections 7. Data retention Order and delivery records are kept as required for accounting, tax, dispute resolution and fraud prevention under applicable Indian law. Support messages are kept long enough to resolve your request and improve service. Server logs are rotated on a regular schedule. Advertising and analytics data follow each provider’s retention practices. 8. Your rights Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023, where applicable), you may request: • Access to personal data we hold about you • Correction of inaccurate data • Deletion or withdrawal of consent where applicable (except where we must keep records) Contact us using the Contact page. We may verify your identity (for example with order number and registered mobile) before acting. We aim to respond within a reasonable period. 9. Children This store is intended for adults purchasing lifestyle products. We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us and we will take appropriate steps. 10. Security We use reasonable technical and organisational measures (HTTPS, access controls, hosting safeguards) to protect data. No internet transmission is 100% secure. Please keep your order number and OTP (if used) confidential. 11. International processing Our primary audience is India. Some service providers (for example cloud hosting or Google) may process data on servers outside India. Where that happens, we take steps consistent with applicable law and provider terms. 12. Links to other sites Our pages may link to third-party sites. Their privacy practices are their own. Review their policies before sharing information. 13. Changes We may update this Privacy Policy. The “Last updated” date will change when we do. Continued use after changes means you accept the updated policy. Material changes may also be highlighted on the website. 14. Contact For privacy questions: use the Contact page, email, phone or WhatsApp listed there and in the footer. Please include “Privacy request” in the subject when emailing. Related pages: Cookie Policy · Terms & Conditions · Shipping Policy · Return Policy · Refund Policy